Frequently Asked Questions
- Q: Where is Mesa Safe Co. located?
- A: MESA Safe Co. operates out of Southern California.
- Q: How do I install my floor safe?
- A: Instructions on Floor Safe installation can be downloaded Here
- Q: How do I install my wall safe?
- A: Instructions on Wall Safe installation can be downloaded Here
- Q: How do I open my new safe?
- A: Instructions on opening your safe for the first time can be found inside your safe. If they are not found, or you lose them, see our how to guide: opening your safe.
- Q: I've lost or forgotten my combination, can Mesa Safe Co. retrieve it?
- A: In order for Mesa Safe Co. to retrieve your lost or forgotten combination, we require a notarized request stating that you are the owner of the safe. Please mail your model number, serial number, and a check or money order for $15 to:
Mesa Safe Co.
P.O. Box 52282
Irvine, CA 92619
Please allow up to 14 days, upon receipt of your request, to receive your combination.